Attendant Application | Ponce de Le Rollin'

WE'RE HIRING

Rink Attendants

Ponce de le Rollin' is looking for people to work as a team to create a memorable experience for our skate guests. Below is an outline of responsibilities that are expected of our team members. Each person must have great people skills, be able to work as a team, and address customers with a smile.

Customer Service:

Being friendly and approachable is most important. You must have a positive attitude while greeting skaters, answering questions for guests, and contributing to a fun experience.
Conflict resolution: You must be able to handle customer complaints calmly and escalate to management when needed.
Clear verbal communication: You must be able to explain pricing, rink rules, and promotions—especially under pressure during busy sessions.

Cash Handling and Point of Sale Software:

Focus on Accuracy: Able to train for cash transactions, card payments, and our sales software to process orders quickly and correctly.
Basic Math Skills: Comfortable calculating totals, giving change, and managing discounts without errors—even under the pressure of a busy session.
Attention to Detail: Capable of quickly, accurately, and energetically checking in each guest, ensuring correctly signed waivers, event attendance, payments, and concession orders.

Multitasking and Efficiency:

Able to work with speed and accuracy under pressure, juggling ticketing, concessions, and customer inquiries during busy sessions.
Possesses organizational skills to complete all duties during a shift.
Willing and able to train for all rink station responsibilities and work multiple stations during a shift.

Teamwork and Reliability:

Dependability: Our employees must show up on time and follow through on all duties requested during a shift.
Collaboration: Teamwork is essential to ensure smooth operations and a cohesive customer experience.

Food Safety and Hygiene:

Basic food-handling knowledge for safe food prep and storage will be trained. All protocols must be maintained.
Cleanliness and maintenance procedures will also be trained. All protocols must be followed consistently.

Love for the Culture of ROLLER SKATING!

Do you have a genuine interest in roller skating culture? We expect our employees to LOVE skating, have fun on the skate floor, and connect with customers to create an authentic vibe.

If you would like to submit a job application to work at Ponce de le Rollin', please fill out this form. We are looking for charismatic people who love working with families and children. Open hours are mainly weeknights, weekends and some holidays. You must be at least 16 years of age and have reliable transportation. If we have an opening that suits your skills, we will contact you for an in-person interview.

If you are applying for the position of Rink Manager, please send your PDF resume to: info@poncedelerollin.com in addition to this form.

First name

Last name

Phone

Multi-line address

Country/Region

Address

Address - line 2

City

Zip / Postal code

Please check the following to acknowledge:

I am at least 16 years old and legally able to work in the USA.

I understand this is a part-time hourly paid job that is mainly weeknights and weekends.

I have reliable transportation.

I have no criminal convictions and agree to a background check should I be hired.

Your Education

Please tell us about your education. What grade are you in, college are you attending or degree have you have achieved.

Tell us why Ponce de Le Rollin' should hire you?

What position are you applying for?

Rink Manager - 32-40 hrs./wk.

Ticketing Attendant/Snack Bar Cashier/Skate Host - part time

Our employees often work at multiple stations in a single shift. You must be a good skater, great with people and able to handle difficult situations with customers. Some prior experience is desired and willingness to learn our rules and policies.

Personal References

Please give us the name and phone number of three references that are not related to you.

Additional Information

Tell us anything else you would like us to know about why you are the best candidate for this position.